Moon Club · Moon Credit
☾ A small thank-you for your next order.
Earn 10% in Moon Credit on eligible product purchases with your Dose Day account. Membership is free. Completing your profile or opting into marketing is not required.
How do I earn credit?
For eligible purchases made on the Dose Day Türkiye online store from 12 September 2026, earn 10% of the amount actually paid for products after discounts. For example, TRY 500 in eligible product payments earns TRY 50 in Moon Credit. Rewards are rounded down to the nearest kuruş.
Shipping and other service charges, gift card purchases, and amounts paid with gift cards or existing store credit do not earn rewards. If you pay for TRY 500 of products using TRY 50 in credit and TRY 450 through another payment method, your new reward is TRY 45. Cancelled, fully refunded and test orders are excluded. The programme currently applies to online Türkiye orders placed in TRY.
When can I use it?
Your reward becomes available 15 days after confirmed delivery of every shipment, provided payment is complete and no return is open. The last delivery date is used for split shipments. Rewards wait when delivery information is missing. Payment disputes and orders requiring checks are reviewed. Eligible products in mixed orders containing gift cards are assessed separately.
How do I spend it?
Sign into your customer account using the email address used for your purchase. See your available balance in Moon Club and select store credit at checkout on a later purchase. The amount used cannot exceed the order total. Shopify checkout applies your available eligible credit up to the order total; it does not offer a custom partial amount field.
Moon Credit is store credit, not a bank account or cash refund. It cannot be withdrawn as cash or transferred to another account. No expiry date is applied at launch. It cannot pay recurring subscription charges, although it may be used on an eligible initial subscription purchase.
Returns and cancellations
Rewards are recalculated using the eligible products you keep and have paid for. Pending rewards are adjusted. Excess credit that has become available but remains unspent may be removed. If a reward has already been spent, the case is reviewed; no amount is automatically deducted from your statutory product refund. Moon Credit does not restrict consumer rights or the store's returns policy.
Your account and information
Customer and order identifiers, reward amounts, delivery dates and transaction dates link your rewards to your account. Health and sleep answers, profile photos, gender and zodiac signs do not affect reward eligibility. Email and WhatsApp marketing preferences remain separate.
Your credit is held in Shopify. Limited records needed to calculate rewards and prevent duplicate transactions are processed using Cloudflare Workers and D1. This reward service does not receive health answers, profile photos, names, email addresses, telephone numbers or postal addresses. The D1 database is currently located in Europe; these services use infrastructure outside Türkiye. See our Privacy Policy.
Need help?
For pending rewards, return adjustments or account questions, contact help@dose.day. Include your order number so we can investigate.
Programme version: 12 September 2026. Future changes will be announced for future purchases and will not retrospectively reduce existing entitlements.